25.8.20
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HS
Himasha Sasanthika
1 Credential
1 Issuer
Certificate
This is to certify that
Himasha Sasanthika
has completed 9 hours of learning on the theme
The student has studied the language and skills for:
• Raising and responding to concerns • Dealing with customers and describing products • Expressing problems and dealing with complaints, e.g. in a shop • Checking and confirming instructions in a process • Giving and receiving explanations over the phone and responding appropriately • Discussing work-related problems
Signed
Director of Learning and Teaching Products British Council
Date
December 16, 2024
English
Dealing with sensitive situations
A2 Pre-intermediate
Dealing with sensitive situations
Dealing with sensitive situations
__
English
Dealing with sensitive situations
A2 Pre-intermediate
Dealing with sensitive situations
December 16, 2024
British Council English
