Dealing with sensitive situations

The British Council English course is designed by expert teams to equip learners with the skills and confidence needed to use English in everyday workplace scenarios. The work pathway is designed for graduates and professionals looking to establish or advance their career, or expand their skillset for better performance.

This certificate is awarded for completing 12 hours of learning on a module in the Work pathway. The pathway features modules that focus on workplace scenarios such as managing meetings, preparing presentations, handling workplace conversations, and planning ideas with colleagues.